Contact Us

Welcome to Royal Luxury Customer Service. Our team is at your disposal for style advice, questions regarding your order, or detailed information about our timepieces.

CONTACT 📧 Email: Support@royaluxury.de (We usually reply within 24 hours)

SERVICE HOURS Monday – Friday: 09:00 – 18:00 (CET / Berlin Time)

IMPORTANT NOTES

Orders: To enable us to process your enquiry faster, please quote your order number in the subject line and ideally use the same email address you used to place the order.
Response Time: During periods of high order volume (e.g. Christmas or sales promotions), processing may take a little longer. We thank you for your patience.

We look forward to assisting you.

Haben Sie Fragen?

100% checked for authenticity

Every watch is checked for 100% authenticity by our experts.

24 months warranty

You receive a 24-month warranty from us on your purchase.

45 days right of withdrawal

Convince yourself of the quality and our service.

Secure payment & shipping

Insured shipping within the UK and Europe.